LegendBrandsRestoration.com
Q: Is Unleashed safe for use on wool rugs?
A: Unleashed has not been evaluated by the WoolSafe® Organization, but we have tested it on both
wool and cotton fibers and found good results. Of course, always pretest—especially on fibers that
have natural fiber dyes.
Q: How much Unleashed should I use to treat a specific spot?
A: It really depends on the carpet, but assume you should apply enough Unleashed to cover twice the
area of the stain, because that's typically how far urine spreads under the carpet and into the
padding. For example, if the stain is 3” long, apply to cover 6” of carpet, using one cup to one quart of
product.
Q: Can I use Unleashed to treat a large area?
A: Unleashed is intended for use as a spotter and not generally for use in large carpeted areas—
instead, large areas of carpet and pad should typically be removed and replaced.
Q: Can I use Unleashed on rugs?
A: Unleashed can be used on washable area rugs. Follow these steps for best results: 1. First check
for dye bleed in an inconspicuous area. 2. Thoroughly vacuum both sides. 3. Apply Unleashed on the
rug, making sure it is fully saturated. Roll up the rug and put it in a bag. Keep it covered for two hours.
4. After two hours extract with a subsurface tool, rinse with water, then extract again with the
subsurface tool. Now clean rug as usual. 5. Hang up the rug and spray UNLEASHED on back and
front of rug and allow to dry.
Q: Must Unleashed always be rinsed?
A: Unleashed contains surfactant which can create sticky spots and cause resoiling if it is not rinsed
out. Thorough rinsing is especially important for carpet and wool rugs.
Q: Can Unleashed be applied with an inline injection system?
A: No, Unleashed is to be used either full strength or diluted at most 1:1. In-line sprayers typically
dilute to a much greater extent and would produce an ineffective solution.
Q: Can I use Unleashed in HVAC ducting?
A: We don’t recommend using Unleashed in ducts. Instead, use Disinfectant Spray Plus Fragrance
Free, as it is EPA registered for use in HVAC. Keep in mind that any significant amount of urine must
first be removed in order to achieve good deodorization.
Q: I tried Unleashed but it didn't work. What went wrong?
-STAINS: If the stain doesn’t come out, it is most likely because the stain is caused by a synthetic dye.
Some pet medications contain synthetic dyes, and these dyes will stain carpet or fabrics. To remove
these type of stains, you will need to use a reducer like Red X It, the same kind of product that you
use to take the stains caused by the synthetic dyes used in many fruit juices, sports drinks and box
wines.
-ODOR: If odor persists after treatment with Unleashed it is probably because the solution did not
reach the padding, which is where the urine odor is present. Unleashed must be in direct contact with
the odor source and for the dwell time specified. Other possible issues:
• The area dried before Unleashed could complete the job. Unleashed needs to be kept moist to
do its work. If your application is drying too fast, consider covering the treated area with plastic
sheeting until the dwell time is complete.
• The room temperature was too low. Unleashed works best at normal room temperatures or
slightly above.
• The area was previously treated with a product that interfered with Unleashed. In this case, a
thorough cleaning may be required followed by a second application of Unleashed.
Q: If the substrate is so badly saturated that even Unleashed can’t get it, can you recommend
an odor control sealant that will stop the order?
A: We recommend Zinsser® Synthetic Shellac Sealer. Follow product label instructions for best
results.
