Sandia Warranty:
Sandia products have...
• 2-year warranty on all vacuum motors
• 2-year warranty on 100 psi pumps only. 1-year on all other psi pumps
• 90-days on components, parts, tools, and accessories.
Note: This warranty does not cover, and shall not be liable for, defects or failures resulting from
improper, or lack of maintenance, misapplication, misuse, tampering with or substitution of
provided parts. Additionally, this warranty does not cover pump stored in freezing conditions,
pump run for extended time with no water, use of powdered detergent, failure to clean system
regularly with vinegar solution. Filters removed from solution tank. Pumps with inline filters not
cleaned regularly.
Sandia covers up to one (1) year of service labor at the manufacturer’s calculated hourly labor rate/repair
time when performed by a manufacturer-authorized service provider. Ultimately, labor reimbursement costs
are at the discretion of the manufacturer. At no time is the manufacturer responsible for travel time to
complete on-call repairs. After one (1) year, the original retail purchaser is responsible for all labor costs
with no manufacturer reimbursement.
Authorized warranty replacement parts need to come directly from the manufacturer. Any use of any other
parts will void warranty. The manufacturer does not reimburse for parts used by client that were not
supplied directly for the machine under warranty.
The client must contact the manufacturer prior to working on or changing out of any parts, etc. Do not
send parts or equipment back to the manufacturer without an RMA Number and approval. No labor will be
paid for, nor parts cost paid for or reimbursed, that have not previously been approved by the manufacturer.
All warranty work must be approved and authorized to qualify, and appropriate warranty procedures must
be followed.
The warranty starts on the purchase date by the original purchaser from an authorized distributor, subject
to proof of purchase. If proof of purchase cannot be identified, the warranty start date is ninety (90) days
after the date of sale to the authorized distributor.
12extractor200_manual
